UAE
KSA
How do I make a warranty claim if I have an issue?
Making a warranty claim is simple and transparent. Start by contacting us through our website or support email with your order number and a brief description of the issue. Our team will help troubleshoot and confirm next steps. Where available, we’ll arrange a courier pickup or direct you to the appropriate service point. The device is then assessed by technicians; if the fault is covered, we proceed with repair or replacement at no cost under warranty. We keep you updated throughout and aim for quick turnaround times. If a problem isn’t covered (for example, accidental damage), we’ll explain why and offer a paid repair option where possible. Our goal is to remove friction, not add it, so we communicate clearly and act fast. Claims also inform our continuous improvements — every case helps us refine testing and supplier standards. Revibe continues to handle warranty claims with care, speed, and fairness so you always feel supported.
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Purchased on 29 Aug, 2024
