UAE
KSA
I've seen negative reviews and complaints on Hellopeter or Reddit — why?
Reading mixed feedback online is normal, and we encourage it — transparency helps customers decide. Platforms like HelloPeter, Reddit, or social feeds often amplify edge cases, while the silent majority of smooth orders goes unreported. In renewed electronics, expectations can differ: for example, “Good” condition means fully functional with visible wear, which is acceptable for many but surprising to a few. Logistics can also influence experiences (delivery delays, courier errors), and we work closely with carriers to fix those quickly. What matters most is how a company responds. At Revibe, we track every legitimate concern and resolve it via warranty, repair, replacement, or refund according to clear policies. We use feedback to adjust supplier standards, tighten testing, and improve communication — including clearer photos, battery criteria, and grading explanations. Meanwhile, we have thousands of positive, verified reviews referencing excellent quality, fair pricing, and helpful support. Both realities can be true: a few issues and a strong overall experience. Our commitment is to continuous improvement and honest communication so you can buy confidently. Revibe continues to grow because we listen, learn, and stand behind every device we sell.
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Purchased on 29 Aug, 2024
