Self-Help Articles

About Revibe

Learn more about Revibe and its mission to make electronics more affordable and sustainable

Shipping inquiries

How to track orders, report issues with your shipment and more

Warranty and Returns

Learn more about our return and refund policy, how to claim your warranty and more

Revibe products

Learn more about our products including devices and accessories

Payment methods

Learn more about common questions related to payments

Partnerships

How to partner with Revibe as a seller or others

Others

Other inquiries that you like to know more about

Frequently Asked Questions

About Revibe

What is Revibe? Is Revibe a registered company? Why buy a refurbished device from Revibe?

Shipping inquiries

How much time it takes to deliver? Where do we currently deliver? Can I collect from a location?

Warranty and Returns

What is covered by Revibe warranty? Returning a device under the 10 days return policy Does Revibe provide a warranty?

Revibe products

What are Revibe device conditions? Are Revibe devices waterproof? What does refurbished mean?

Payment methods

Tabby is not working Can I pay by installments? Buying with installments

Partnerships

I would like to partner with Revibe. How can I contact you? I am a seller, who do I contact?

Others

I have a device to sell I have an old device - can I exchange it? Welcome to your Help Center!

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